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Clara33000
Participant
Nov 7, 2023 5:00 PM UTC
Question

Crash au lancement After effect et Media encoder

Bonjour,

Impossible d'ouvrir After effects (24.0.2) et Media encoder (24.0.2) , blocage à l'ouverture sur "Initialisation de MediaCore"

Je suis sur Windows 11 avec carte graphique Nvidia RTX A5000

(voir fichier crash en PJ)

Quelqu'un a une idée pour résoudre mon problème ?

Merci beaucoup,
Anna

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2 replies

nishu_kush
Legend
Apr 26, 2024 4:37 PM UTC

Did the suggestion above help?

Feel free to reach out. Moving this thread from Bugs to Discussions for now.

 

Thanks,

Nishu

Translate
Nov 7, 2023 6:58 PM UTC

Please update or remove Trend Micro's anti-malware solution that you have installed. That is causing AE to crash on startup.

Translate