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matteo mariaa95554836
Participant
July 23, 2021
Question

Crash or freeze after a while using frame-by-frame rotobrush

  • July 23, 2021
  • 1 reply
  • 307 views

hello,

 

this is getting totally frustrating: using AE 18.2.1

on a 

Intel(R) Core(TM) i7-10870H CPU @ 2.20GHz,

NVIDIA GeForce RTX 3080 Laptop GPU,

32GB Memory 

 

after a while I use rotobrush it simply gets unusable.

I go fram by frame ahead to tune the brush + refine but after a while, no way I can get ahead as it stucks like in the screenshot..

loads and loads, no refresh of the new edges, no way even re-starting it...

 

basically, no way to use rotobrush on clips longer thank few seconds (no more than 5...)

 

any hint?

 

ty

 

This topic has been closed for replies.

1 reply

nishu_kush
Community Manager
Community Manager
July 23, 2021

Hi matteo mariaa95554836,

 

Sorry for your issue. Please share the following details so that we can diagnose the issue properly.

Does it happen with a particular clip or a particular type of clip? Do you see any error message or crash report?

As basic maintenance, try resetting the preference and clearing the media cache.

Let us know if it helps.

 

Thanks,

Nishu

matteo mariaa95554836
Participant
July 26, 2021

no way 😞

after a while it simply stops working properly and to get any feedback:

 

either: render new frame

or: go ahead with spacebar for a preview

or: propagating a new rotobrush step

 

takes forever when it works.. otherwise it simply stays put..

 

where could I find any log?

 

tyvm

matteo mariaa95554836
Participant
July 26, 2021

pelase note the video is a commont selfie shot taken with iphone 11