Crash report on AE and unable to export on AMC
Hello Everyone,
I've been experiencing an issue with my After Effects 2020. Whenever I open the program, I get a file on my desktop that reads "AfterFX_2020-07-07_214133_CISCO.crash" the following text appears on the report:
Process: AfterFX.exe [3540]
Path: C:\Program Files\Adobe\Adobe After Effects 2020\Support Files\AfterFX.exe
Product Version: 17.1.1.34
File Version: 17.1.1.34
Code Type: x64
Parent Process: dynamiclinkmanager.exe [3064]
Date/Time: 2020-07-07 21:47:44 Central America Standard Time
OS Version: 10.0.18362.900
Report ID: 1b524a25-3aa7-4601-a1bf-3c8c1a3ab2f3
Time Awake Since Boot: 527 seconds
Crashed thread: 0 [5872] THREAD_PRIORITY_NORMAL
Exception Code: EXCEPTION_ACCESS_VIOLATION
Exception Parameters: Access violation reading location 0x0000000000000994
Exception Message: 3221225477 The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.
Application-Specific Information:
C:\WINDOWS\SYSTEM32\igdrcl64.dll
...Plus a whole bunch of code.
NOW...
In the case of Media Encoder, I try to export and the operation suddenly stops giving me this error.
Encoding Time: 00:09:31
07/07/2020 01:55:11 PM: Encoding Failed
------------------------------------------------------------
Export Error
Error compiling movie.
Render Error
Render returned error.
Writing with exporter: H.264
Writing to file: \\?\C:\Users\Profile\Desktop\Final HD 30 fps.mp4
Writing file type: H264
Around timecode: 00:00:04:26 - 00:00:05:12
Rendering at offset: 4.867 seconds
Component: H.264 of type Exporter
Selector: 9
Error code: -1609629695
------------------------------------------------------------
- Encoding Time: 00:09:42
07/07/2020 02:36:24 PM: Encoding Failed
------------------------------------------------------------
Export Error
Error compiling movie.
Render Error
Render returned error.
Writing with exporter: H.264
Writing to file: \\?\E:\DAGLIO\80's_VHS_Logo_Title_Intro_Pack\Intro 1_AME\Final HD 30 fps.mp4
Writing file type: H264
Around timecode: 00:00:04:26 - 00:00:05:12
Rendering at offset: 4.867 seconds
Component: H.264 of type Exporter
Selector: 9
Error code: -1609629695
Does anyone know what I could do? Thank you very much in advance.
