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M
Multivideo
Participant
August 27, 2021
Answered

Crash when i change composition of different resolution

  • August 27, 2021
  • 1 reply
  • 240 views

Hi,

i'm working with some compositions of different resolution: 1080, 4k and other smaller.

When i change compositiong After effetc crash.

I have this problem from version 17, maybe. I have reset caches, changed versions, resetted preferences.

The only way i found, to open different composition with different resolution, is: close all compositions, save, close program and reopen it, open the composition where i have to work.

Some one know how to resolve this?

Thanks

Lara

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1 reply

B
Community Expert
Byron CortezCommunity ExpertCorrect answer
Community Expert
August 27, 2021

FAQ: What information should I provide when asking a question on this forum?

Byron.
M
MultivideoAuthor
Participant
August 27, 2021

Thanks!

I follow the list in Faq:

My operation system you can see in screeshot attachment.

After effect version: from 17.0 (maybe or 17.0.1) to 18.4.1, for now.

I try to unistall all third-part plugin, the problem continuos.

Source footage usually used are: r3d, mov (4444 and 422HQ), image file as jpg, psd, png and ai.

In After effect i try switch from Mercury software only to Metal, the problem continuos.

No error message.

 

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