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Correct answer JohnColombo17100380

I'm glad this worked for you! If you decide to update again to the latest version, please let us know if you continue to experience issues.

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JohnColombo17100380
Community Manager
JohnColombo17100380Community Manager
Community Manager
March 15, 2024

Hi @Christophe27872277rfvm,

Thank you for reporting this! Which build of the Beta are you using? And could you share an image of the missing top menu? System details (OS, hardware specs, etc) would be appreciated as well.

 

Thanks again,

- John, After Effects Engineering Team  

C
Christophe27872277rfvmAuthor
Participant
March 15, 2024
Hi John,
Thank you very much for your answer. I found a solution: I uninstalled my applications with Creative Cloud, and reinstalled an old version; and it was magical for me; that works. However, I don't have an M1 Mac and my card is probably not powerful enough for the new version.
but now it works
Take Care
🙂
JohnColombo17100380
Community Manager
JohnColombo17100380Community ManagerCorrect answer
Community Manager
March 15, 2024

I'm glad this worked for you! If you decide to update again to the latest version, please let us know if you continue to experience issues.

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