Crashes upon opening this one project. file size is not very big at all.

Forum|Forum|2 years ago
November 1, 2023
2 replies
292 views

Im working on a thing in after effects. It's a 10 second long clip. Problem only appeared once i installed Sapphire plugins for it. First i had the same issue with premiere it just wouldnt open the software at all. Then i updated my drivers and premiere and after effects could both open. But now this certain project won't open. So i'm using these sapphire effects but the file is only 419 kb. help me please. Is there any more info i need to provide to have this problem solved? ty.

Crash

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Paul Uu

Community Manager

I found your crash log in our crash reporting system. The crash is definitely occurring in Sapphire Auto Paint. Please use the Effects Manager in AE to disable that effect, restart AE and attempt to open your project.

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Jacob30071956g165Author

Participant

But u know what it is yeah. It can't be. Cause it crashes my premiere too just when installing the plugin. I found that i can use sapphire once if i reinstall then if i add another sapphire effect or close the project and reopen it then it crashes on startup, it has to be a bigger problem. I looked into it on other forums and i found one single outdated guide. But then ive seen other people on reddit with the same problem but no solution. This has to be able to be fixed right.

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Jacob30071956g165Author

Participant

so i can not add a single sapphire plugin nor open my premiere. is my computer too slow? it did actually work earlier this year but uninstalled it to free up disk space

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Jacob30071956g165Author

Participant

I remember every single effect ive used in my head too

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