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Liam30888403molw
Participant
July 5, 2023
Question

Crashing when opening

  • July 5, 2023
  • 2 replies
  • 172 views

Everytime i open After Effects these two alerts pop up in succession before crashing. After Effects was working fine until i tried to move all my after effects files from my old Harddrive to my new one. help

This topic has been closed for replies.

2 replies

nishu_kush
Community Manager
nishu_kushCommunity Manager
Community Manager
July 13, 2023

Hi Liam30888403molw,

 

Sorry to hear about the crash.

Were you able to fix the issue? If not, please try the suggestions in the following article: https://community.adobe.com/t5/after-effects-discussions/how-to-troubleshoot-startup-issues-in-after-effects-using-the-startup-repair-options/td-p/13866327

Let us know how it goes.

Note: Moving this thread from Bugs to Discussions for troubleshooting.

 

Thanks,

Nishu

D
Adobe Employee
Douglas_Waterfall
Adobe Employee
July 5, 2023

This is a pretty generic crash report so it not much to go on.

 

Please submit a crash report the next time it crashes and include your email so we can tie the two together.

 

Send your email separately to me via the forum private message mechanism.

 

Douglas Waterfall

After Effects Engineering

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