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Cloud38328292t6ya
Participant
July 2, 2024
Beantwortet

Cursor Disappears in After Effects

  • July 2, 2024
  • 1 Antwort
  • 529 Ansichten

Hi,

I'm having an issue where the cursor disappears in After Effects when hovering over certain elements like "New File" and while using tools like the Pen or Move tool. I've tried:

  • Reinstalling AE (various versions)
  • Creating a new user profile (worked briefly)
  • Updating/downgrading graphics drivers
  • Disabling hardware acceleration
  • Running in compatibility and safe mode

Issue persists. Any suggestions?

Thanks!

Dieses Thema wurde für Antworten geschlossen.
Beste Antwort von Cloud38328292t6ya

Thanks for your reply , my issue is resolved now . 
i3 7020u , 8gb ram , win 11
I updated to newer win 11 version i was on preview , now i am on latest dev preview win 11 version and its working .

1 Antwort

nishu_kush
nishu_kush
Legend
July 2, 2024

I can see the issue. Thanks for sharing the screen recording.

Could you let us know your system specifications (CPU, GPU, RAM, OS version) and the version of After Effects? Also, can you check if it's happening only in After Effects or other apps as well? 

We're here to help, just need more info. Moving this thread from Bugs to Discussions for troubleshooting.

 

Thanks,
Nishu

C
Cloud38328292t6yaAutorAntwort
Participant
July 3, 2024

Thanks for your reply , my issue is resolved now . 
i3 7020u , 8gb ram , win 11
I updated to newer win 11 version i was on preview , now i am on latest dev preview win 11 version and its working .

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