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Cycore FX HD fail to load. 17.1 & 17.1.1

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I've tried everything I've found on every forum. Even had a two hour screen sharing with Adobe Tech Support.

Below is the error I get in 17.1.1 when loading After Effects.

And this is what first showed in 17.1 that made me try and update but then everything got worse.

It just started happening, the only thing that has been changed recently is that I installed the WebM export plugin.

Anyone has any ideas? I've tried moving the Cycore folder, renaming the Media Core, Updating the OpenCL.dll.

Nothing seems to be working anymore.

All other plugins are working fine except those ones.

Error or problem

Karan chopraCorrect answer

Adobe Employee

If updating/installing is not fixing it, repairing all Redistributables will definitely fix the issue

द

दीपांकर27410926gz64

Participant

Hey There! I am also suffering from this problem how can I solve it?? Please Guide Me I beg to you, Please Help Me.😣🙏

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D

defaultlp9ihti6e8dv

Participant

If anyone else runs into this problem. I just moved the CYCORE FX HD folder and moved it to my desktop folder instead.

WORKED LIKE A CHARM. UNBELIEVEABLE

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D

Danae5E53

Participant

Hello guys, i just found a solution, just install the Visual C++ 2013 (x64 and x83 versions) sorry for put this comment so, so, late.
Download Paquetes redistribuibles de Visual C++ para Visual Studio 2013 from Official Microsoft Download Center

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Karan chopraCorrect answer

Adobe Employee

If updating/installing is not fixing it, repairing all Redistributables will definitely fix the issue

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K

knowledgeable_Sunrise5D2E

Participant

This worked for me after everything else didnt work.

go to https://docs.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170
Download these Visual Studio Redistributables in X86 and X64 Architecture and install or repair every version, whichever choice is available
Visual Studio 2015, 2017, 2019, and 2022
Visual Studio 2013 (VC++ 12.0)
Visual Studio 2012 (VC++ 11.0) Update 4

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R

roselady

Participant

Hi there,

I have only just started using After Effects and the Media Encoder. It was all working fine and then suddenly one day the Cycore plugins failed to load and I have not been able to open my project since. I have restarted my pc multiple times, cleared the adobe cache, reinstalled and still no closer to it being fixed.

Any further help or guidance on how to troubleshoot this or fix it would be appreciated!

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2

20 Minuten5E09

Participant

Same Problem.

Cleared the cache, tried older versions of AE, PR, ME, uninstalled the whole CC.

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C

ChuckTunaAuthor

Participant

Guys I'm sorry to be late to answering this.

This problem drove me INSANE. I spent four days battling with this stupid problem and ended up formatting and installing everything from scratch.

I know it's a trash solution but this ended bringing me so many headaches, there was no reason for them to be acting out like that yet no fix I found worked.

Sorry if I'm not very helpful 😞

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