Disk Cache always claiming to be empty 0KB

9 replies
2472 views
Translate

For the past month or so every time I go to clear my disk cache AE is claiming that it's empty.

"Are you sure you want to delete all files (0kb) from your disk cache"

I have tried reformatting my cache drive, i've deselected and reselected the drive in the Media & Disk Cache settings. I just dont get what's going on and if it's affecting my performance.

AE 22.2.1 (Build 3)

Macbook Pro M1 Max running Monteray 12.2.1

Screenshots:

N

Nolongerinuse238483882Correct answer

Participant

solution is to delete the files manually.

Windows: C: \Users)
‹YourUsername> \AppData \Roaming
Adobe \Common \Media Cache Files
Mac:
/Users/<YourUsername>/Library/ Application
Support/Adobe/Common/Media
Cache Files.
i did this and i was able to empty and clear my disk again.

R

rae_715

Participant

Hey I'm having this problem rn. I saw you found a solution! Could you please tell me what you meant by formatting your cache drive?

Translate

I

I Am Jon DuncanAuthor

Participant

Completely wipe it and start again

Translate

R

rae_715

Participant

Did it & it worked, thanks! ❤️

Translate

N

Nolongerinuse238483882Correct answer

Participant

solution is to delete the files manually.

Windows: C: \Users)
‹YourUsername> \AppData \Roaming
Adobe \Common \Media Cache Files
Mac:
/Users/<YourUsername>/Library/ Application
Support/Adobe/Common/Media
Cache Files.
i did this and i was able to empty and clear my disk again.

Translate

R

rae_715

Participant

Just wanna say thanks, I used this to find my ae cache folder and then deleted everything in there! Worked!

Translate

I

I Am Jon DuncanAuthor

Participant

Solved the problem but formatting my cache drive and giving it a new name. I also gave the cache folder a new name for good measure. Back in business! Thanks.

Translate