Skip to main content
efrats66587528
efrats66587528
Participating Frequently
September 14, 2018
Question

Disk cache doesn't have enough space warning?

  • September 14, 2018
  • 3 replies
  • 4847 views

I'm getting a lot of this warning:

"Your disk cache folder is on a drive that does not have enough available space to safely store the full amount specified in your preferences."

My setup an settings are:

AE 2018 fully updated.

Disk cache is its own 500GB SSD, after clearing AE Cache, there is 400gb free space on that drive.

Maximum Disk Cache Size is to to 200 GB

Why do I keep getting this message?

This topic has been closed for replies.

3 replies

RajneshD
RajneshD
Inspiring
November 29, 2018

Greetings,

    I was getting the same error, earlier, until I set my
     Preferences -> Media & Disk Cache Size -> Maximum Disk Cache Size = <the same value that I had in RAM allocated to AE>

    In my case, the number I used was 11GB.

    See the example screen grabs below:

  1. This first image shows you the Warning that I used to get.
  2. The second image shows you the 11GB Max RAM that I have allocated to AE (you'll find this in the Preferences -> Memory Tab)
  3. The third image shows you how I set the 11GB (specified in 2.) to the Max. Disk Cache Size (given in the Preferences -> Media & Disk Cache Size Tab).

    Doing so, got rid of my Warning.

Hope it helps.

Rajnesh

Image 1:

Image 2:

Image 3:

    U
    uesix
    Inspiring
    November 27, 2024

    @RajneshD This was the only solution, which actually worked! Thanks a lot.

    Roland Kahlenberg
    Roland Kahlenberg
    Legend
    September 14, 2018

    Other than trying Mylenium's suggestion, you may want to try deleting AE's Prefs.

    Very Advanced After Effects Training | Adaptive &amp; Responsive Toolkits | Intelligent Design Assets (IDAs) | MoGraph Design System DEV
      efrats66587528
      efrats66587528Author
      Participating Frequently
      September 26, 2018

      I deleted AE's prefs and tried updating the storage driver, which seemed up to date. So the error is still there. Is there a different method to update it? Or any other fix in mind?

      Roland Kahlenberg
      Roland Kahlenberg
      Legend
      September 27, 2018

      Please provide screen caps of your Media & Disk Cache prefs AND your HDs as per your OS display. Also, have you tried setting your disk cache onto another drive - just to see if it'll work on another drive?

      Very Advanced After Effects Training | Adaptive &amp; Responsive Toolkits | Intelligent Design Assets (IDAs) | MoGraph Design System DEV
      Mylenium
      Mylenium
      Legend
      September 14, 2018

      Typically it simply indicates a miscommunication between yoiur disk controller and the operating system. Check your device manager and update the storage driver.

      Mylenium

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices