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T
TennisBallAlien
Participant
February 28, 2022
Answered

Drop down menus not working

  • February 28, 2022
  • 1 reply
  • 1765 views

Hello! 

 

I hope you can help me, I have a problem when using After Effects. 

When I try to use specific drop down menus, they "glitch" and I cannnot access those options at all. 

I have tried delete the cache, reseting preset, upgrading to a newer version, reinstalling older versions, deleting some plugins and tried every other recomendation on google. 

 

Anyone have a suggestion as to what the problem is? 

 

Thanks in advance! 

Correct answer Roland Kahlenberg

This issue seems to affect Mac users and is related to specific OS versions, See if this thread helps. If not, please post your system specs - hardware, software, OS and monitor(s) setup.
https://community.adobe.com/t5/after-effects-discussions/drop-down-menus-and-right-clicking-not-working/td-p/9391549/page/2

 

1 reply

Roland Kahlenberg
Roland KahlenbergCorrect answer
Legend
February 28, 2022

This issue seems to affect Mac users and is related to specific OS versions, See if this thread helps. If not, please post your system specs - hardware, software, OS and monitor(s) setup.
https://community.adobe.com/t5/after-effects-discussions/drop-down-menus-and-right-clicking-not-working/td-p/9391549/page/2

 

Very Advanced After Effects Training | Adaptive & Responsive Toolkits | Intelligent Design Assets (IDAs) | MoGraph Design System DEV
T
TennisBallAlienAuthor
Participant
March 1, 2022

Hello Roland. 

 

That seems to have done the trick. 
It's not instant but it regains function about 3 mins after booting after effects. (which is better than the previous instance where it wasnt working at all) 

 

Thank you for the advice! 

    Roland Kahlenberg
    Roland Kahlenberg
    Legend
    March 1, 2022

    You are most welcome. And many thanks for reporting back. 
    I encourage you to send in a Bug Report is you are using the latest AE and have the latest OS. IOW, this bug exists with the latest versions of AE and your OS. 

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