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muratk26247025
Participant
May 28, 2021
Question

Dynamic Link -Media Offline (After Effects-Premire Pro)

  • May 28, 2021
  • 1 reply
  • 443 views

I'have written this message beforu, but I'm writing again because the porblem is not solved.

I made a dynamic link from After Effects to Premiere Pro. Premiere Pro gives the error "media is offline" whenever I am animating it in After Effects. Previously, when I edit it in After Effects, it automatically updates it in Premire Pro. Now it says media offline and every time I locate with link media link.

 

I was using windows operating system before and I was not facing this problem. Now I am using Mac (M1 operating system). I don't know if the problem is with mac or programs.

What could be the reason for this? I shot a video to better understand the problem. 

This topic has been closed for replies.

1 reply

nishu_kush
nishu_kush
Legend
May 31, 2021

Hi muratk26247025,

 

Sorry for your issue and thanks for the video.

Does it happen in all the projects? We can't do much troubleshooting because Premiere Pro and After Effects are not supported natively on M1 based computers yet. However, here are a few things you could try:

Note: Not sure if any of the steps would help because you're on Apple Silicon based computer.

Let us know the results.

 

Thanks,

Nishu

M
muratk26247025Author
Participant
June 11, 2021

First of all thank you for your reply.

I tried the same project on M1 (Imac mini and macbook pro), Intel (Imac) and Windows with the same user. While I encountered the same problem on Apple computers, I did not encounter such a problem in windows operating system. I wonder if my adobe account has a problem with apple?
Because I think m1 and intel can't do the same project, but windows can.
They may not allow me to open a new user because it is a company account. But is it possible to open another account without changing the general account information?
I can't find any solution...

M
muratk26247025Author
Participant
June 12, 2021

By the way I reset the preferences of after effects and premire pro. But the problem still persisted on apple computers.(Not Windows)

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