Participant

Question

Element 3d black preview screen - After Effects

4 replies
5691 views
Translate

The Element 3d tab is not showing any preview and I noticed that my AE is using the “Intel UHD Graphics” instead of my dedicated graphics card. Any ideas how to fix this?

N

Nerd36778640aovz

Participant

Have you found the solution

Translate

M

Marco378609588cz9

Participant

Open Element 3D -> Window -> Layout 1

I reinstalled driver and after effects and elemt 3d and nothing worked.

I made a new project with nothing in it and the preview would still not show...

Just a minute ago I was kinda desperate and pressed all kinds of buttons in Element 3D.

After clicking Window -> Layout 1 everything reappeared on my scene.

I hope it stays this way... I really need this to hold up until the project is done...

Translate

ShiveringCactus

Community Expert

When Andrew Kramer released his tutorial for a 3D Earth, he supplied massive 6K images - my set up couldn't handle these, but when I scaled them down to 2K, everything worked.

Having said that, you're right, Element is using the Intel board and not the AMD. I know how to configure a Windows PC to set which graphics card to use for which program, (it's in the graphics card control panel). I don't know if Mac offers a similar set up, but googling "Mac AMD Control panel" might be a place to start.

Translate

ToolfarmJP

Community Expert

I would not think Element 3D supports Intel graphics. You use the alternative graphics.

https://www.videocopilot.net/assets/public/misc/Element-GPUs.pdf

Translate

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.