Element has encountered an unrecoverable

Forum|Forum|7 years ago
November 7, 2018
2 replies
12845 views

I keep receiving this Error "Element has encountered an unrecoverable error. Please compress the following file and contact support (support@videocopilot.net" message any time I open up an existing project with E3D applied to a layer within it or when applying it to a layer in a new project. In addition to this, I also receive a 'AEGP Plugin Element: Leaked effect refs (5027 :: 12)' message whenever I exit After Effects. and when i open element 3D i found all the texture look like this (photo attached)

i have lenovo y7oo

24GB DDR4 ram

Nividia GTX 960m

Processor Intel i7-6700

Correct answer Dave Merchant

Element 3D is not an adobe product. Do what the message says and contact the vendor.

D

Dave MerchantCorrect answer

Legend

Element 3D is not an adobe product. Do what the message says and contact the vendor.

mody.ahmedAuthor

Participant

Well adobe users might have the same problem, and the vendor told me to update and try a previous version of element nothing works and i don't have much time

mody.ahmedAuthor

Participant

I Tries every version of nividia, elment 3d and windows 10

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