Skip to main content
Participant
August 20, 2022
Question

Encoder 22 error

  • August 20, 2022
  • 2 replies
  • 144 views

Hi, 

What ever I export from after effet 2022 through encoder 2022 version to get my file out. I get error message.

I tried different format different timing different files. Even a simple photo. Nothing always same error.

Through première pro 2021 I can export easely through encoder 2021 version.

What to do please? 

This topic has been closed for replies.

2 replies

Mylenium
Legend
August 20, 2022

Without any actual system info and critical details like comp settings and render settings we can't really tell you much. Turning off hardware acceleration might be a start, but it seems odd that this works flawlessly from Premiere then. On a hunch I'd say this is more likely an issue with the temporary files used by media encoder and accessing the caches, so you may want to check that as well.

 

Mylenium

Peru Bob
Community Expert
Community Expert
August 20, 2022

Try turning off Hardware encoding in the Video tab of the export settings.