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Participant
Jul 29, 2024 9:38 AM UTC
Question

Encountered errors while opening a project

Adobe After Effects 2023, Windows 10 Pro

 1)After Effects error: file is damaged.

 

the light went off and then I couldn't open the file

 

please help urgently

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1 reply

ToolfarmJP
Community Expert
Community Expert
Jul 31, 2024 1:13 AM UTC

If your After Effects turns on the auto saving mode, you can find the backup project files. You try to open some of these. To find the default location, you go to

 

Edit menu > Preferences > Auto-save > You click Custom Location.

 

 

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