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johanbeukes
johanbeukes
Participant
May 10, 2022
Question

Endless After Effects problems after Monterey 12.3.1 update

  • May 10, 2022
  • 1 reply
  • 256 views

hi, I am experiencing so many errors that After Effects is completely unusable. I've attached some screenshots of a few. Files have become unusable and this is a tight broadcast deadline I'm dealing with.

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1 reply

nishu_kush
Community Manager
nishu_kushCommunity Manager
Community Manager
May 10, 2022

Hi johanbeukes,

 

Sorry for your issue.

Looks like the media files are stored in an external drive and After Effects doesn't have access to the drive. Could you try copying the media files to the desktop and link in the project from the desktop?

Let us know how it goes.

 

Thanks,

Nishu

johanbeukes
johanbeukesAuthor
Participant
May 18, 2022

Thanks Nishu it was resolved with the help of Adobe call centre. Seems theOS update removed all the access permissions for After Effects - once we changed that all was good again

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