Erroneous system compatibility report in 26.3.0 build 87

Question

On updating AE to 26.3 and launching I got a system compatibility warning saying “This version of windows is no longer supported, future versions of this app cannot be installed on this OS.”

When I click for more info it takes me to the Premiere system requirements page.

From the generated system compatibility report, my versions of Windows is being reported as 10.0.22631.1 which I believe is fully up to date.

Nishu Kushwaha · Answer

Hi there, thanks for reaching out. The Windows 11 version you're on is 23H2, which isn't supported anymore. You'll need at least Windows 11 24H2 to run After Effects or Premiere on the current versions.

That said, could you share the exact link you're taken to when you click "info" in the compatibility report? I'd like to take a look at that.

Let me know. Moving this thread from Bugs to Questions for now.

Thanks,

Nishu

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