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Participant
June 26, 2024
Question

Error 404 while trying to download After Effects

  • June 26, 2024
  • 1 reply
  • 923 views

Error 404 shows up when i attempt to download After Effects.

How to encounter this:

1. Click on After Effects in the Adobe Homepage.

2. Click "Send me the link" when it says "We'll send you a link so you can easily download After Effects on your desktop."

3. When it opens your mail app, send the link to yourself.

4. Open the email and copy and paste the link into your browser.

5. Visit the site.

It should have opened a download page for Ae.

It instead said "Sorry, we couldnt find that page."

I am using an educational account so that could perhaps cause this but i also use Ublock Origin which is an adblocker.

Here are the device specifications:

Device name Beanz-Laptop
Processor 11th Gen Intel(R) Core(TM) i5-11320H @ 3.20GHz 3.19 GHz
Installed RAM 16.0 GB (15.8 GB usable)
Device ID BD7F37A5-1734-418A-9803-061D925C66E4
Product ID 00342-22054-47507-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch Pen and touch support with 9 touch points

My laptop is an IdeaPad Gaming 3 15IHU6.

This topic has been closed for replies.

1 reply

nishu_kush
Legend
June 28, 2024

Sorry about that. Try installing the Creative Cloud desktop app and sign in to it: https://adobe.ly/3RLO7hU

Once done, open the app and install After Effects. Hope it helps, if it doesn't, please reach us by phone or chat for quick assistance: https://adobe.ly/3RLaQux

Let us know how it goes. Moving the thread from Bugs to Discussions.

 

Thanks,
Nishu