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Participant
November 3, 2020
Answered

Error Cached preview needs 2 or more frames to play back

  • November 3, 2020
  • 3 replies
  • 814 views

Hello,

I have tried everything to get rid of the Error code: cached preview needs 2 or more frames to play back and nothing works. I have cleared out all of the cache on my mac, uninstalled and reinstalled After Effects and the Creative Cloud twice, and watched every youtube video on it. Holding down Command+Option+Shift while its starting up doesn't show me anything about it reseting my preferences. I have the 2020 version of After Effects and am working on macOS 10.15.7 with 8GB and plenty of storage. Does anyone have any ideas of how to help me?

Thanks

Correct answer sidra_7566

I came on here to ask for help for the same problem, but it was just this little thing lol. Some blue thing had to move it along to create more frames.

 

 

 

3 replies

sidra_7566Correct answer
Participant
May 3, 2025

I came on here to ask for help for the same problem, but it was just this little thing lol. Some blue thing had to move it along to create more frames.

 

 

 

nishu_kush
Legend
November 5, 2020

Hi Olivia,

 

Sorry for your issue.

Please try the suggestions mentioned in the following article: https://www.schoolofmotion.com/blog/cached-preview#

Let us know the outcome.

 

Thanks,

Nishu

Participant
November 9, 2020

Hello Nishu,

 

I appreciate the response but I have tried everything in that article and am still experiencing the same issues.

Participant
March 2, 2021

I'm probably wayyyyyy too late, but this solved my issue (don't know how it happened in the first place). Just move the little thing blue thing over to include more time above your keyframes. It took me a minute to figure this out. Hope it helps someone. 

 

Mylenium
Legend
November 4, 2020

Turn off hardware accelerated previews in AE.

 

Mylenium

Participant
November 4, 2020

Thank you! How do you turn off accelerated previews?

Participant
November 4, 2020

I was able to figure out how to do this but am not experiencing anything different unfortunately 😞