error code 21 but what if I don’t have a weak computer

Question

error code error 21 but install windows 10, 32gb RAM, GeForce 1050 ti 4 gb, ryzen 7 1700, why it is not installed

nishu_kush · Accepted Answer

Thanks for sharing the screenshot. The Windows version that you're using is old. You're using version 1809 but the minimum required version is 22H2 or later. You need to update your OS.

Hope it helps. Feel free to reach out if there are any other questions.

Thanks,
Nishu

nishu_kush · Answer

Thanks for reaching out.As I can understand, you're getting an error when trying to install After Effects on your computer. Is that correct? Could you share a screenshot of the error?We're here to help.Thanks,Nishu

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