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Participant
November 15, 2021
Question

Every version After effects crashes at launch on my mac

  • November 15, 2021
  • 2 replies
  • 284 views

Everytime i try to launch After Effects it crashes, i've reinstalled it almsot five times and it stll crashes. I deleted all adobe app, deleted the creative app, used the clenear tool but anything worked. i created other account on my mac but nothing still crashes.  I also just reinstall mac os but it doesn't want to work. 

I use a 16' intel macbook (base model) on mac os big sur 11.6.1

 

I leave a screenshot of the error i have and also a photo of my mediacore folder, that could be releted to this error. Please i need to use this application, and i can't use bootcamp everytime. 

Thank you in advice

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2 replies

nishu_kush
Legend
November 16, 2021

Hi Lukkino,

 

Sorry for your issue.

I can see a third-party plug-in folder in the MediaCore. What happens if you remove it?

Let us know if it helps.

 

Thanks,

Nishu

LukkinoAuthor
Participant
November 16, 2021

Nothing, if i try to delete it as soon as i start after effects it apper again in the folder. The problem is that i have not any program called fx factory installed on my mac, so i don't know where this folder came from. 

LukkinoAuthor
Participant
November 16, 2021

so i managed how to unistall the plugin (just download fxfactory and disable them going in preference>adobe apps) BUT AFTER EFFECTS STILL CRASHES 😞

LukkinoAuthor
Participant
November 15, 2021

ps i also delete the preference, with command-option-shift at luanch, still not working