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Viktor222597588zuk
Participating Frequently
December 15, 2021
Question

everything disappeared

  • December 15, 2021
  • 2 replies
  • 218 views

Hi! I cant view anything in my project. Not om eny comp. see pictures below. Also the preview doesn't work and the comp can not be rendered in medie ancoder. just loading. what can I do?

I have tried:

- purge

- empty cache

- new comp

- restarts

- moving stuff in comp

- modes

 

This topic has been closed for replies.

2 replies

Kyle Hamrick
Community Expert
Kyle HamrickCommunity Expert
Community Expert
December 16, 2021

Ok, let's start fresh. From what I can gather:

- This issue is only affecting one specific project (or maybe just this one composition).

- This issue occurs after using Roto Brush. 

Accurate?

Can you confirm that other projects are working correctly? Have you tried Roto Brush on other clips, or just this specific one? 

Posting your system specs might also be helpful. Confirming all video/audio drivers are up to date is usually a good first step with problems like this. 

B
boup42232306
Participating Frequently
December 15, 2021

same problem, yesterday everything working fine and this morning bug bug 

I solved the problem with opening my project into the beta version

V
Viktor222597588zukAuthor
Participating Frequently
December 15, 2021

alright! so how do I open it in beta version? 😄 I also can't close Ae regularly when this project is open, I have to force shut down. recognize that?

B
boup42232306
Participating Frequently
December 15, 2021

In your CC normaly you can dowload the beta version, I did it previously because I had a big issue beetwen AE and PP dynamic link. So this morning I tried and it's work

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