Skip to main content
Participant
December 12, 2022
Question

Export

  • December 12, 2022
  • 3 replies
  • 424 views

When I export with Media Encoder it will render and finish but I can't play the mp4 file and if I export with After Effects it will create a mov file that only has audio I've been searching for too long on how to fix this. I also have looked at all the files I imported into the project and all the effects I used and different versions of After Effects or Media Encoder don't help either.

This topic has been closed for replies.

3 replies

Harold Silva
Community Expert
Community Expert
December 12, 2022

Hola a fin de poder ayudarte necesitamos saber que parametros de exportación estas usando (que tamaño, que bitrate, etc)
Sin ello difícil que te podamos ayudar

Harold Silva B.
Mylenium
Legend
December 12, 2022

Without some concrete info nobody can help you. Even people experiencing similar issues will need a minimum of information as a frame of reference.

 

Mylenium 

Mylenium
Legend
December 12, 2022

Without exact info about your project, render settings and system we can't really tell you anything. You need to be more specific.

 

Mylenium 

Participant
December 12, 2022

I know it doesn't have to do with render settings at all I went over all of them it has to do with the project but I went over all the settings effects and files so I'm just hoping someone else has had the same problem