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Carl Holmgren
Inspiring
August 30, 2023
Question

Export Problems with After Effects

  • August 30, 2023
  • 2 replies
  • 261 views
  • Version of the app: After Effects v23.6

  • Platform and OS version: Macbook Pro M2 Max @ MacOS Ventura13.5.1

  • Basic steps to reproduce the problem: Doesn't happen most of the time but there are times that it happens when I export directly to After Effects even Work Area Start is at 0:00:00:00 then exports after the 5% duration of the video. It's quite an annoying experience especially when I'm exporting a heavy project, expecting it to be a complete export and getting a video where the first part is missing.

    Note: I'm always checking the IN and OUT before exporting.

    Right now I encountered this again with a lower-third I'm exporting for my client.

    - 1st image: Before exporting

    - 2nd image: Imported the MOV to my project to double-check if everything is on point and unfortunately, it isn't.

  • Expected result and actual result
    - Expected Result: Should be a complete export especially since I'm always checking the IN and OUT before exporting

    - Actual Result: Getting an exported project with the first part of the video missing

    PS: My solution for the bug (at the moment) is to export it a couple of times, OR move all the layers to another composition OR move the Work Area Start away from 0:00:00:00 then put it back to the start. It wasn't like this on previous versions and now I'm quite anxious about exporting my projects on the latest version.
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2 replies

nishu_kush
Community Manager
Community Manager
May 28, 2024

I'll move your post to the Discussions board while we await your information.

 

Thanks,

Nishu

Carl Holmgren
Inspiring
June 14, 2024

@nishu_kush This is resolved. Not encountering it anymore afaik.

Also, apologies for not responding right away @jenkmeister17177426. Thanks anyways!

Jenkmeister
August 30, 2023

Any chance we can get a copy of the project to attempt to reproduce the issues?