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Koen28868631wj9b
Participant
September 23, 2026
Question

Exporting a Mogrt from the Essential Graphics window does only create Temporary Comp for Preview Generation

  • September 23, 2026
  • 5 replies
  • 36 views

Hello,
I have this weird thing happening in AE 2026 (Version 26.5.0 Build 89) on Win11:
I created a simple comp to generate a Mogrt from. I did this hundreds of times of the last years so I know the procedure.
This time however, when hitting the Export Motion Graphics Template… button in the Essential Graphics Window, AE only creates a Temporary Comp for Preview Generation (basically a duplicate of the comp I creating a Mogrt from).
AE doesn’t give me the typical window for further details of where to store it/what to include/etc.
It simply stops after generating that duplicate comp.

I tried the same thing on Mac and it works as it should. Same version, same build: AE 2026 Version 26.5.0 Build 89.

On the Win11 machine, I emptied all the caches, even reset all the preferences to default, comp 3D renderer set to Classic, etc. Nothing works.

I attached a video of the whole process...

What to do? Is it a bug?

Please advice. Thank you.
 

    5 replies

    Nishu Kushwaha
    Community Manager
    Nishu KushwahaCommunity Manager
    Community Manager
    September 23, 2026

    Thanks for writing in and sharing the details.

    Can you try the suggestion in the following article: https://adobe.ly/4yd2Vte

    Let me know how it goes.


    Thanks,
    Nishu

    Koen28868631wj9bAuthor
    Participant
    September 24, 2026

    Hello, thank you for the quick reply.
    I read the other post and investigated the possible solutions.
    My Adobe username has no special characters, my main language is set to English (USA) from the beginning so the suggested fixes do not work for my case.
    It must be a miscommunication between Adobe & Windows of some sort…
    I hope it gets fixed soon but I have my doubts tbh.

    Nishu Kushwaha
    Community Manager
    Nishu KushwahaCommunity Manager
    Community Manager
    September 24, 2026

    Thanks for getting back. It's not about the Adobe username. It's related to your Windows username, which seems to contain a special character (visible in the screen recording). See if changing that fixes the issue.

    Let me know how it goes.


    Thanks,
    Nishu

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