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Kevin227557393omi
Participant
November 15, 2023
Question

Exporting comps in AE 2024 to ME that used rosetta

  • November 15, 2023
  • 1 reply
  • 631 views

Good Evening,

 I've been using Rosetta on my mac since it came out. I upgraded to 2024 and found out that Rosetta was no longet supported, I upgraded my project and everything was running great until I exported my comps to media encoder, also 2024 version, and nothing happens, the comps never make it to media encoder. ME opens, but nothing happens after that. None of projects that used Rosetta that I upgrade to 2024 will export to media encoder. I've tried importing a 2023 project into a fresh 2024 project and same thing nothing exports to ME. I have AE and ME 2023 on my machine and I tried turning off Rosetta and exporting comps and I get the same thing, so I turned Rosetta back on so I could work. I've tried the usual uninstalling and re-installing multiple times. Lastly, if I just open AE 2024 and make something and export it out to ME 2024 it works as intended, but that is it! I don't know if there is a solution, not seeing this anywhere else, if anyone has a solution I'd be very gratful for the help.

 

Machine Stats:

Apple M1 Max

Memory 64GB

MacOS Ventura 13.5.2

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    1 reply

    nishu_kush
    nishu_kush
    Legend
    November 15, 2023

    Hi Kevin227557393omi,

     

    Sorry to hear about the issue.

    As I understand, you're able to export new projects created in Ae 2024 using Media Encoder but not the old projects, is that correct? Have you tried importing your old projects in a new project instead of opening them?

    Let me know if that does the trick.

     

    Thanks,

    Nishu

    K
    Kevin227557393omiAuthor
    Participant
    November 15, 2023

    Yeah I've opened AE 2024 and imported a project and tried that and nothing. Additionally, I'm the only person in my group that is having this issue and I was the only one running Rosetta, and I thought that maybe if someone else opens and old project and save it that, that might work and it did not. Also super weird, but when open a project as previously discussed and then close ME because it isn't working and open a fresh project in AE 2024 and then make a quick comp and try to export it to ME, ME will not open. This is just the weirdest thing I've ever seen.

    nishu_kush
    nishu_kush
    Legend
    November 20, 2023

    Thanks for sharing the details. Please try providing full disk access to the following apps:

    1. After Effects
    2. After Effects Render Engine
    3. Media Encoder

    Let us know if it brings any change.

     

    Thanks,

    Nishu

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