Failure to install

Forum|Forum|1 year ago
January 6, 2025
3 replies
137 views

Hey guys! I've tried to install After Effects in my PC but it keeps telling me Retry... I don't know why. Any ideas on how I can resolve this challenge. It's too frustrating

Troubleshooting

kglad

Community Expert

https://community.adobe.com/t5/download-install-discussions/unable-to-reach-adobe-servers-while-installing-or-updating-adobe-apps/td-p/14667078?linkId=100000309948823

Peru Bob

Community Expert

Does your computer meet the minimum requirements?

https://helpx.adobe.com/after-effects/system-requirements.html

John T Smith

Community Expert

How to install when you have a subscription and a problem
.
You may NOT use the Opera browser... it is not compatible with Adobe
NOTE: the alternate download link in this link works better for some people
Install the cc desktop app using the download links at the bottom of this
https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html
If that works for you, you then use the Cloud manager to install your programs

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