Failure to Launch

Question

Hello. I finally got a CC subscription, but I'm not getting anywhere with launching After Effects. Anyone familiar with this error message?
*folder name blurred because internet caution

If I click OK, it then goes on to give me

I tried calling Adobe's support line, but so far that's gotten me nowhere.

sara_pixels · Answer

Okay, I finally managed to get through to someone who could help me. I wish I could recall detailed enough instructions to really answer this question for the next person, but the solution involved going through Go to Folder and then getting into a few different Adobe folders and then switching permissions to readwrite from read only. There was also an After Effects folder that I changed the name to read After Effects.old. I thought that was just to mark it at the time, but it may have prompted the creation of a new folder or something like that, because we never came back to that. Hopefully, that helps point someone in a right direction at least. I'm sorry that I can't recall the precise steps to save the next person all that rage inducing hold music.

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