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Participant
February 25, 2024
Question

File becomes damaged when exporting through H.264 Codec.

  • February 25, 2024
  • 4 replies
  • 723 views

I've been facing this issue while exporting my files either through Premiere Pro or After Effects, Whenever I export the file with H.264 Codec the exported file Comes out to be damaged with other codecs like Quicktime i don't face this issue, but I mostly use H.264 Only, I have attached a video of the damaged file.

PLEASE HELPPPP!!!!!!!!

4 replies

Participant
March 14, 2024

Did you solve the problem? I have the same issue. What I do is to export on h.265, but the exported file is heavier than a h.264 normally weighs. It is not the footage or an exporting custom preset. It happens with premiere pro and encoder. HELP! :c

Warren Heaton
Community Expert
Community Expert
February 26, 2024

That looks like the source footage is not holding to being encoded to MP4.

Please take a close look at the video file formats and their corresponding bit rates that are being used as source footage.  I would transcode them outside of After Effects in something like Shutter Encoder (donationware) to one of the "Editing" CODECs listed in that application.  If the source footage is low-bitrate H264 or H265, ProRes 422 LT is a good choice.  Then use the File > Replace Footage option in After Effects to swap out the the clips for the corresponding ProRes versions.

nishu_kush
Community Manager
Community Manager
February 26, 2024

That's strange!

Are you using a custom preset to export? Have you tried exporting using Media Encoder? What's the version of After Effects and Premiere Pro you're using? Also, what are your system specifications?

Let us know.

 

Thanks,

Nishu

Peru Bob
Community Expert
Community Expert
February 25, 2024

Try turning off Hardware encoding in the Video tab of the export settings.

Participant
February 25, 2024

Tried it but didn't work.