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December 22, 2025
Question

"File exists but couldn't be open for reading" / "Unable to open file" pop-up window loop

  • December 22, 2025
  • 2 replies
  • 156 views

This is an issue I've begun experiencing this year.  I'm praying someone can help me.

<IMAGE ATTACHED TO OUTLINE ISSUE>

 

SUMMARY:

I will create and work on simple projects that use a combo of JPGs, mp4s or MOV assets.  AE will operate fine.  Renders will be fine.  Everything will be fine.

 

..But without fail, days/weeks/months later, I will go to open one of these projects and be met with an infinite loop of pop-up messages  Each pop-up will appear one after another, and they will say the same thing for each asset in my library

 

 1) "AE error: File Exists, but couldn't be opened."

and then

2)"AE Warning: Unable to open ____. If the file is open in another application, closing it may solve the problem."

 

...I will spend minutes clicking OK for each of these pop-ups, but they never stop.  Eventually I will always have to force-quit after effects.

 

I know it could be a number of things, but I'm most confused by the fact that things will WORK for a while, and then randomly stop working without any change having been made (No version updates no files moved, etc).

 

ANY advice is greatly appreciated.  Thanks in advance!

2 replies

nishu_kush
Legend
December 23, 2025

Hi rbrooksy,

 

Sorry to hear about the issue. Can you try moving the media to a different location (so that After Effects can't load them) and then try to open the project? If that helps with opening the project, try linking the media files again.

Let us know how it goes.


Thanks,
Nishu

Community Expert
December 23, 2025

Is this a Team Project? Are you working on a local computer? Do others have access to the files?

We need more information please.