Skip to main content
Participant
August 25, 2025
Question

File is damaged

  • August 25, 2025
  • 1 reply
  • 218 views

My PC has a crash on work and after that After Effects don't open more my project, this never been happened with me.
I try some solutions like scannow on CMD, drag my project into a new project, reinstalling the program. But nothing works.
I have a modest PC: I3 10100
RX580
SSD Sandisk Nvme 500gb

1 reply

Participant
August 25, 2025

*Update* 

I restaure a save of the previous day (24/08/2025) with the progam Disk Drill, and now i have another erro when a try to open.

I have a crash on PC during After Effects, for some reason my auto-save is not working and i think i lost all my job. 

nishu_kush
Legend
August 25, 2025

Hi Joao2312902376dz,

 

I'm sorry that's happening to you. Are there any crash reports? A crash report will help us find the root cause. Are you getting this issue with multiple projects? Also, how much RAM does your computer have?

Let me know. Moving this thread from Bugs to Discussions for troubleshooting.


Thanks,
Nishu

Participant
August 25, 2025

Hi! 

I don´t have any crash reports, and that´s happening only in this project.

I have 16GB RAM