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MarekMularczyk
Community Expert
Community Expert
Feb 18, 2026 10:56 AM UTC
Question

Frame.io doesn't work in After Effects

I have a project in Frame.io but when trying to access it in AE, it just shows nothing nad it’s saying “Unsupported account”

It says “Go to Window...” but there’s no Frame.io under Window menu...

Any ideas?

1 reply

MarekMularczyk
Community Expert
Community Expert
Feb 18, 2026 11:02 AM UTC

I can access it in Premiere so it’s a problem with After Effects...

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