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Inspiring
October 25, 2025
Question

Getting an error when I open After Effects - extcomms error Status Code 403

  • October 25, 2025
  • 3 replies
  • 167 views

When I open AE this dialog pops up says to open a support ticket - is there "support" here? 
extcomms error Status Code 403

3 replies

David.Arbor
Community Manager
Community Manager
October 31, 2025

Hi there @kenphipp5, do you use scripts from aescripts.com? I think this might actually be their error code related to when their site went down (along with the rest of the internet last week).

Aescripts tools check your licenses on app startup and I believe I saw this message from other users when that license check failed.

 

Thanks,
- David, After Effects Engineering Team

nishu_kush
Legend
October 27, 2025

Let us know how it goes. Moving this thread from Bugs to Discussions for troubleshooting.


Thanks,
Nishu

Community Expert
October 26, 2025

I believe that you'll have to do a support ticket on Adobe.com