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Inspiring
Oct 25, 2025 9:06 PM UTC
Question

Getting an error when I open After Effects - extcomms error Status Code 403

When I open AE this dialog pops up says to open a support ticket - is there "support" here? 
extcomms error Status Code 403

3 replies

David.Arbor
Community Manager
Community Manager
Oct 31, 2025 8:44 PM UTC

Hi there @kenphipp5, do you use scripts from aescripts.com? I think this might actually be their error code related to when their site went down (along with the rest of the internet last week).

Aescripts tools check your licenses on app startup and I believe I saw this message from other users when that license check failed.

 

Thanks,
- David, After Effects Engineering Team

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nishu_kush
Legend
Oct 27, 2025 3:32 PM UTC

Let us know how it goes. Moving this thread from Bugs to Discussions for troubleshooting.


Thanks,
Nishu

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Community Expert
Oct 26, 2025 9:55 PM UTC

I believe that you'll have to do a support ticket on Adobe.com

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