Skip to main content
DMMax
DMMax
Inspiring
April 22, 2017
Answered

GH5 10-bit files don't work in AE and ME after Creators Update

  • April 22, 2017
  • 2 replies
  • 1255 views

I used After Effects and Media Encoder to import Panasonic GH5 10-bit 4:2:2 4K files to export them as DNxHR 1HQX 10-bit 4:2:2 4K so I could use them on any progfram and play them back fine. This worked fine until the update. Now I only get a black screen with no audio or video and they don't work in either. These were the only programs I had that could actually play them back so I could edit them. I need to edit them soon as, so may just rollback to the previous version which worked.

This topic has been closed for replies.
Correct answer Kevin J. Monahan Jr.

Hi DMMax,

Sorry about this. We should see some improvement for this issue on the next update. Let us know if you need further info.

Thanks,
Kevin

2 replies

Kevin J. Monahan Jr.
Kevin J. Monahan Jr.Correct answer
Legend
May 31, 2017

Hi DMMax,

Sorry about this. We should see some improvement for this issue on the next update. Let us know if you need further info.

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
M
m weber
Participant
June 14, 2017

Hi,
has this been fixed in yesterday's update?
Premiere now supports the 10bit files - in the AE change logs no word about GH5 10-bit 4:2:2 or such.

Szalam
Community Expert
SzalamCommunity Expert
Community Expert
May 2, 2017

There have been some odd issues with the Creator's Update and GPU's. You might try rolling back your drivers a few versions until you find one that works (or update if new drivers are out).

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices