Skip to main content
Inspiring
April 21, 2023
Answered

GPU Acceleration Greyed Out

  • April 21, 2023
  • 3 replies
  • 1230 views

I'm using a Lenovo P500 Workstation, with Intel Xeon E5 2690 v3 Processor, 64GB RAM, NVIDIA Quadro M5000 8GB Graphics and running After Effects 2023. 

My Playback Engine options are only limited to :"CPU only", and I can not enable GPU Acceleration both in After Effects as well as Media Encoder

 

 

Please help

Thanks n Regards

Amogh

This topic has been closed for replies.
Correct answer PiX Studios by Amogh Jain

I re-installed Windows on my workstation and now it works like a charm

3 replies

Kibrit Creative Solutions
Participant
April 21, 2023

Once I had old GPU card such as GTX  960

I used to folow this path:

1- create one backup c: \ Program Files \ Adobe \ Adobe After Effects CC 2014 \ Support Files \ optix.1.dll I just renamed optix.1.dll in optix.1_bak.dll

2- Copy the downloaded file in the c: \ Program Files \ Adobe \ Adobe After Effects CC 2014 \ Support Files \

 In the after effect turn "Enable untested, unsupported CPU for CUDA acceleration or ray-traced 3D renderer" or you can add your card in the c: \ Program Files \ Adobe \ Adobe After Effects CC 2014 \ Support Files \ raytracer_supported_cards.txt

 

it worked. 5 years ago. I dont know your card is cold that is not supported in the list or not. maybe you should check ? 

 

Sincerely

 

Hüseyin Durak

[Personal information removed by moderator.]

Inspiring
April 22, 2023

There is no .dll file named optix to rename and same goes for raytracer txt file.

Although I found the text file in AE 2020 support files, and listed my card name there, and replaced it as well as placed that text file in 2023 support files. But it's all in vain. No help from this

nishu_kush
Community Manager
Community Manager
April 21, 2023

Are you using the 528.89 version? If so, can you try 531.41? Here's the link to download: https://www.nvidia.com/download/driverResults.aspx/200384/en-us/

Looking forward to your response.

 

Thanks,

Nishu

PiX Studios by Amogh JainAuthorCorrect answer
Inspiring
April 23, 2023

I re-installed Windows on my workstation and now it works like a charm

Peru Bob
Community Expert
Community Expert
April 21, 2023

Try installing the latest graphics driver:

https://www.nvidia.com/download/driverResults.aspx/201360/en-us/

Inspiring
April 21, 2023

Already tried that.... the driver is updated to the latest version