GPU crashing when using after effects

Forum|Forum|3 years ago
December 31, 2022
2 replies
333 views

when using after effects, randomly my whole pc freezes then crashes

PC specs

CPU: AMD Ryzen 9 3900XT

GPU: Nvidia 3080 Gigabyte

RAM: 64GB 3200MHZ Corsair Vengence

This topic has been closed for replies.

Rameez_Khan

Legend

Hi @Phanom22662266jkjl,

Which version of After Effects are you using?

My first guess is that it's most likely a driver-related issue. Which driver version are you on?

Let us know; we're here to help.

Rameez

Mylenium

Legend

Without any actual crash info we can't really tell you much. The usual steps apply: Check your hardware acceleration settings, update or downgrade your graphics driver and check the settings. There's really no simple "Do this and that" answer here.

Mylenium

P

Phanom22662266jkjlAuthor

Participant

How can i get any crash logs or crash info?. When im editing using either after effects, photoshop or premiere pro my whole PC would freeze. The screens would flicker then no video output for adobe would show

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded