Participant

Question

GTX 1080 unsupported

Forum|Forum|10 years ago
June 13, 2016
24 replies
12794 views

Hi there

I installed recently the new GTX 1080 in a dual Xeon E5 2630v4 with 64Gb Ram, but AE are detecting it as GPU (unsuported)

Any news about that?

Thanks

Juan

This topic has been closed for replies.

pkirst

Participating Frequently

hi there! could you please try the following:

Download the Optix .dll file from NVIDIA official (any version above 3.9.1 will do) or by using a third party download link, I am using the version downloaded from here – password is idmee.
Replace the Optix .dll file present in the After Effects root folder (the old version should be 3.6.3 or near that).
Open the “raytracer_supported_cards.txt” file with notepad and add in your GPU name. The GPU name is simply the full name of your GPU. For eg, mine was “GeForce GTX 1070”. If you are not sure, you can run GPU sniffer in CMD to see the name.
Reboot after effects.
Go to Preferences -> Preview -> GPU Information -> Change Ray Tracing to “GPU” which should now be fully supported and all the errors should vanish without a trace.

D

Dean W.

Participant

@Pkirst YESSS! Yours is the FIXX! I've tried four or five versions of Optix.1.dll to no avail. YOURS IS THE MAGIC ONE FOR GTX 1060 6GB!
I did, however, need to check "Enable untested, unsupported GPU..." and mine is not shown as supported (I edited the supported GPU file) BUT IT WORKS!

Thanks so much!

J

Janka75

Participant

Hope that for future releases Adobe will announce when they're going to support the latest video cards. I got a over 700 euros video cards and I can't render in ray tracing AE projects on my main computer.

I have the CC installed on a notebook so I have to choice if remove my 1080 and use the old 680 waiting for support for that... this is ridiculous...

Szalam

Community Expert

Janka75 wrote:
Hope that for future releases Adobe will announce when they're going to support the latest video cards. I got a over 700 euros video cards and I can't render in ray tracing AE projects on my main computer.

The After Effects team has said in many places that they do not plan to continue supporting the ray-traced renderer. It is effectively obsolete. Here is a page with some examples from a few years ago. Adobe surprised us by updating the Optix library so the 900 series of cards could work in CC 2015, but I wouldn't hold your breath waiting for another surprise like that. If ticking the "use unsupported GPU" box doesn't work, make a thread about your issues and we can try to help you get it working, but it will likely never be officially supported.

In other news, the upcoming release of After Effects has the first really comparable replacement for the ray-traced renderer; it uses the Cinema 4D renderer to work on 3d layers right inside AE instead of using the Cineware effect.

C

ChrisNJacek

Participant

Has an release date been announced?

D

dedandy

Participant

... yeah, sure on AE I use copilot element and other plugin that use GPU, but I do not try now. I hope early....

....and I know is not correct using an afterburne over a bicycle I'm not a technik with pc.

Simply my boss say "quadro solution is too , try another way!"

Watxhed some video with test gtx980 and titanX with AE to render a fullHD video with some effects very fastly.

And our customer iseller says "gtx1080 go out" and i thinked will be better than others gtx .... but without any study about these arguments.

Now I'm try to use premiere for video editing.

I use AE because I may cut, place effects, time remap, using javascript and much more all in a single platform

Question of Ray tracing maybe I go little bit OT ... I do not use.

just render with GI like octane render. Even there are not supporto for gtx1080. I hope in future.

D

dedandy

Participant

I have the same problem...

Buy the gtx1080 in my new system a workstation Xeon E5-2620 to use on AE with her CUDA cores...

Any idea to install drivers or to ability the graphics card?!

Checking the unsupported cards this is results:

Fast Draft:	Available
Texture Memory:	3233,00 MB
Ray-tracing:	GPU (unsupported)

Unsupported GPU enabled for CUDA acceleration

OpenGL

Vendor:	NVIDIA Corporation
Device:	GeForce GTX 1080/PCIe/SSE2
Version:	2.1.2 NVIDIA 368.25
Total Memory:	7,89 GB
Shader Model:	4.0 or later

CUDA

Driver Version:	8.0
Devices:	1 (GeForce GTX 1080) (unsupported)
Current Usable Memory:	6,60 GB (at application launch)
Maximum Usable Memory:	8,00 GB

but render speedy are too poor....

any idea?

thx to all

Mylenium

Legend

There's nothing to fix. It simply isn't supported. Enabling the 1080 would require to recompile the whole Raytracer with the latest version of CUDA, including necessary adaptations, bug fixes and testing and, considering that Adboe has declared it obsolete, you can take a guess how likely it is that this will ever happen...

Mylenium

Szalam

Community Expert

The area you are looking at is for acceleration of the ray-traced renderer. The ray-traced renderer was an old way to create 3d geometry in After Effects. I don't think I know of any people who actually used it in production. The ray-traced renderer is now considered obsolete. We have a much more powerful way to create 3d in AE. However, if you really want to use the ray-traced renderer (why?), you can tick the box to use "unsupported" cards and it might work to accelerate it.

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