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Correct answer Oussama35539178aml1

hey i find a solution

You Just Need To Go To Encodre Settings And Change Performance From Hardware Encoding To Software Encoding

5 replies

nishu_kush
Community Manager
nishu_kushCommunity Manager
Community Manager
March 8, 2024

Glad to hear that you found a workaround.

Some users have reported similar issues with the latest version of the Nvidia GPU driver. Downgrading it a version has helped. You can give it a try if you're using a Nvidia GPU.

Let us know how it goes.

Note: Moving this thread from Bugs to Discussions for troubleshooting.

 

Thanks,

Nishu

    O
    Oussama35539178aml1AuthorCorrect answer
    Participant
    March 6, 2024

    hey i find a solution

    You Just Need To Go To Encodre Settings And Change Performance From Hardware Encoding To Software Encoding

      O
      Oussama35539178aml1Author
      Participant
      March 6, 2024

      it's supposed to be a edit

      im exporting from media encoder

      adobe after effect 2020

      the export format is h.264

      all the frame 

        S
        suparna24399993r7sq
        Participant
        March 5, 2024

        I'm having a similar problem where I made a video but when I export it, it's not the video I made, its some bugged out version. I'm trying to find a solution but I can't find one.

          J
          Community Manager
          jenkmeister17177426Community Manager
          Jenkmeister
          March 4, 2024
          • What's it supposed to look like?
          • Are you exporting from within AE or via Media Encoder?
          • What versions of the Adobe products do you have installed?
          • What is your export format?
          • Is it just one frame or all the frames? 
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