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JanaV123
Participant
May 27, 2026
Question

Hello, I unsubscribed to the Adobe After Effects free trial, but I somehow still got charged. Can you please check what is the issue because I received the email that I unsubscribed. Personal info removed by Mod.

  • May 27, 2026
  • 2 replies
  • 19 views

 

    2 replies

    Nishu Kushwaha
    Community Manager
    Community Manager
    May 31, 2026

    Hi there,

     

    Just checking in. Were you able to get the issue fixed?

    If not, let me know.

     

    Thanks,

    Nishu

    Nishu Kushwaha
    Community Manager
    Community Manager
    May 27, 2026

    Hi JanaV123,


    Sorry for the poor experience. Please reach out to us by phone or chat for help with this topic.

    Removing your email ID from the title, as it is against community guidelines to share personal information publicly.

    Let me know how it goes.


    Thanks,

    Nishu