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Влас25041309ozan
Participant
June 28, 2022
Question

help me guys please/ ребята помогите пожалуйста

  • June 28, 2022
  • 2 replies
  • 493 views

after effects warning the directory d could not be created please check the validity of the directory path or parent directory protection or permission rights, i cant fix it maybe for 5 mounths, nothing helps, i want to work in ae pls help me 

 

 

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2 replies

Mylenium
Mylenium
Legend
June 28, 2022

As Joost already said, without any system information and other details we can't really tell you much. As a start, delete the preferences so the settings for cache and temp files are reset to their defaults.

 

Mylenium

В
Влас25041309ozanAuthor
Participant
June 28, 2022

what delete the preferences mean?im sorry my english not so good

Joost van der Hoeven
Community Expert
Joost van der HoevenCommunity Expert
Community Expert
June 28, 2022

Can you please share your system info? Like OS and version, CPU, RAM, GPU vRAM, Ae version? Thanks. Also a screen grab of your issue will be helpful.

FAQ: What information should I provide when asking a question on this forum?
https://community.adobe.com/t5/after-effects-discussions/faq-what-information-should-i-provide-when-asking-a-question-on-this-forum/m-p/3928960#M3238

В
Влас25041309ozanAuthor
Participant
June 28, 2022

windows 10 home, ryzen 7 5800h (8 cores), rtx 3050 ti mobile (4gb), latest nvidia drivers. i cant tell you ae version because its not opening. ae worked on my pc , but i deleted it and downloaded premiere pro. after few months i downloaded ae again, and i saw this problem , tried to fix it but nothing helps.

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