Help needed | Unable to open after effects in my mac pro tower

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Community Manager

Hi Shivam,

Sorry for your issue.

I've shared the crash report with the engineers and waiting for their response. In the meantime, could you try resetting the preferences of After Effects: https://community.adobe.com/t5/after-effects/faq-how-to-reset-trash-preferences-in-after-effects/td-p/10634342

Let us know if it brings any change.

Thanks,

Nishu

Participant

Hey I've tried resetting preferences but it didn't work, still bug is
coming. Let me know updates. Thank you : )

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