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Participant
Oct 5, 2025 5:21 AM UTC
Question

Hi need help to cancel free trial for adobe after affect

Hi use creative cloud desktop to do a free trial on adobe after effect and I want to cancel the plan but when I go to my account it doesn't show so I don't know what to do. 
I tried to contact adobe but I don't know how and everytime I search for their contact I get a link to a virtual assistance. 
I didn't use my card to do the free trial so was wondering when the free trial is done will i not get charge due to me not using my card? 
Pls help thank you

2 replies

nishu_kush
Legend
Mar 2, 2026 7:39 PM UTC

Did the suggestion above help?
Feel free to reach out. Moving this thread from Bugs to Questions for now.
 
Thanks,
Nishu

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Inspiring
Oct 5, 2025 7:35 AM UTC

Hello.

You can follow the instructions from this link https://helpx.adobe.com/manage-account/using/cancel-subscription.html?promoid=61PM7X11&mv=other 

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