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Participant
Jun 18, 2024 11:48 PM UTC
Question

Hola, espero que puedan ayudar con este problema

No se que hacer, lo he instalado y eliminado varias veces, pero no se arregla ;C

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4 replies

Participant
Jul 9, 2024 6:43 PM UTC

Me pasa lo mismo, por más que selecciono alguna opción no puedo abrirlo, no pasa de Mediacore, ya lo desinstalé y volví a instalar y me sigue saltando lo mismo, ya no se que hacer ¿Alguien tiene una solución?

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Participant
Jul 2, 2024 9:52 PM UTC

Tengo el mismo problema, aunque reinicie las preferencias el proyeco se daña y queda en blanco

 

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MarekMularczyk
Community Expert
Community Expert
Jun 26, 2024 7:42 PM UTC

Hi,

One of the options in this dialog box should be an option to reset the preferences, try to reset preferences as per Nishu's advice, and see if it helps.

Let us know how you get on.

  

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Adobe Community ExpertAdobe Certified Professional
nishu_kush
Legend
Jun 26, 2024 7:25 PM UTC

Sorry to hear about the crash. Have you tried resetting the preferences and disabling the plug-ins? Does that help? What are your system specifications (CPU, GPU, RAM, OS version)? Are you able to launch After Effects, or does it crash on launch?

Looking forward to your response. Moving this thread from Bugs to Discussions for troubleshooting.

 

Thanks,

Nishu

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