how can i solve this

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Community Expert

Do you mean the black screen? No footage is appeared? You would need to update your graphic card driver.

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Participating Frequently

i did but still same. i delete and re download ae23 but still same then i delete and i download ae21 but still same problem.

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Community Expert

Try the latest version 24.6.2 i don't know why you try older versions !!

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