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R
rona035160352
Participant
June 5, 2019
Question

how to fix error 5027::12 and error 17::19?

  • June 5, 2019
  • 1 reply
  • 84459 views

Hello. I edited my video for almost whole day and my after effects worked perfectly! now when i was done i tried to export it to media encoder render queue but i got error 17::19 and after it i got 5027::12. i noticed that some of the clips from my comp were gone but i still saw them in preview. i have latest version of ae and win 10. and i have tried to change framerate of video clips i used but it didn't work.

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    1 reply

    Shivangi_Gupta
    Community Manager
    Shivangi_GuptaCommunity Manager
    Community Manager
    June 7, 2019

    Hi rona,

    Thanks for reaching out. Error 5027::12 usually occurs with the dynamic link between After Effects and Adobe Media Encoder.

    • Which version of After Effects and Media Encoder have you installed?

    Here's a suggestion to try:

    • Please try reinstalling the applications and then test the issue.

    I researched this error and found this article: How To Fix Adobe After Effects Error 5027 12

    Let me know if it helps.

    Thanks,

    Shivangi

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