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Participant
January 23, 2022
Question

How to search Adobe help

  • January 23, 2022
  • 2 replies
  • 149 views

Ok,

it's been years now and I'm really tired of this.

How the hell does search work in the adobe help site.

We all know that searching anything from the search bar in AE is pointless as it never finds anything remotely connected to the search terms.

But it gets better:

https://helpx.adobe.com/after-effects/using/utility-effects.html

Here you have the help site with Utility effects describerd, the second effect is the Cineon Converter.

Now scroll up, and type Cineon Converter in the search bar.

You get a search result page with some absolutely useless results, some forum threads, some articles, some youtube video. You can even filter the type of results displayed.

What you can't do is get a link to the help page that describes the Cineon Converter effetc, the site we just came from!!!

It's the help site for AE, it has a search window, so why do I have to go to google, and use some cryptic additional keywords known to AE veterans just to find anything on that site??

This topic has been closed for replies.

2 replies

Known Participant
January 23, 2022

OMG, yes, this.

The worst part is, that the help page for AE is not half bad, everything is actually well described, you just can't find it because it doesn't show up in Adobe's own search results 😕😕

Mylenium
Legend
January 23, 2022

Yeah, it is what it is. I have no words to put your mind at ease. These complaints have existed since forever and concerns raised behind the scenes many times, but apparently the authorities don't care enough to actually pay people like us Community Profvessionals to clean up the mess for them. Would love to reorganize and rewrite that whole noodle salad to make it more useful, but apparently the assumption seems to be that with so many external resources like YouTube, Reddit and so on that is considered sufficient despite questionable quality of many tutorials and such. Again, we feel your pain, but we're just as helpless in the matter and can only try our best here on the forums.

 

Mylenium