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A
Anonymous
September 23, 2019
Question

i can't open any video in mp4

  • September 23, 2019
  • 2 replies
  • 666 views

when i want to copy any mp4 file into the program a window just open and say: 'could not convert the unicode character' what do i do?

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    2 replies

    Szalam
    Community Expert
    SzalamCommunity Expert
    Community Expert
    September 23, 2019

    What is the source of the MP4 you're trying to import?

    What version of AE are you using?

    A
    Anonymous
    September 24, 2019
    i tried downloading something from youtube, maybe i have to import some file from mine and see if that works. I'm using CS6 or 11.0, some idea about what can i do?
    Szalam
    Community Expert
    SzalamCommunity Expert
    Community Expert
    September 24, 2019
    Old versions of After Effects (such as what you're using) had a pretty bad time with interframe compression. MP4's use interframe compression. Your best solution is to transcode that footage using Adobe Media Encoder into a production format (like DNxHD, Cineform, or even QuickTime with the Photo-JPEG codec).
    Jose Panadero
    Community Expert
    Jose PanaderoCommunity Expert
    Community Expert
    September 23, 2019

    I think you need to learn the basics of After Effects. You can not copy/paste a file for import in AE. You have at least 5 ways to include in your project panel. The easiest way is to go to File > Import.

    A
    Anonymous
    September 23, 2019
    yes! i'm a nobby in thus haha. by the way, i also did that, but keeps tellying me there's a error with it 😞
    Jose Panadero
    Community Expert
    Jose PanaderoCommunity Expert
    Community Expert
    September 23, 2019
    What is the name of your file?
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