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Participant
Aug 31, 2024 7:24 AM UTC
Question

I can't open it After Effects!!!

Hello. I have a problem with opening After Effects. I reinstalled, nothing helps. It says that some files were not found. MSVCP140D.dll       VCRUNTIME140_1D.dl       VCRUNTIME140D.dl      ucrtbased.dll

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    2 replies

    kglad
    Community Expert
    Community Expert
    Aug 31, 2024 1:13 PM UTC

    if windows is your os, repair all ms visual c++ versions that can be repaired (use google if you don't know how to do this)

    if windows is your os update your ms visual c++, if it can be updated (use google if you don't know how to do this)

    restart your computer (don't skip this)

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    kglad
    Community Expert
    Community Expert
    Aug 31, 2024 1:12 PM UTC

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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